Support
For any question, bug or feature request — write to postmaster@jasmory.tech. We reply within 48 hours.
Frequently Asked Questions
How do I add my pet?
Open the app → tap the + button on the Home screen → enter your pet's name, species, breed and date of birth.
Can I share with my family?
Yes — go to your pet's profile → Family sharing → invite a relative by email. They'll get an invite link to install the app and join.
How do I cancel my Premium subscription?
Premium is managed by Google Play. Open the Play Store app → tap your avatar → Payments & subscriptions → Subscriptions → FamilyPet+ → Cancel.
How can I delete my account?
In the app: Settings → My data → Delete account. All your data will be permanently removed within 30 days.
I forgot my password
On the login screen tap Forgot password? — we'll send a reset link to your email.
Report a bug
Found something broken? Tell us at postmaster@jasmory.tech. Please include your phone model, Android version and a screenshot if you can.